This policy sets out how we will use, store, share, and protect the information we collect about you when you visit our website or App, use our products or services, or otherwise interact with us and how you may access and control the information. In this policy, “World KYC” or “we” refers to World KYC LLC of 5830 E 2ND ST, STE 7000 #4502, CASPER, WY 82609 (together with our subsidiaries), and “Platform” means our website at https://www.worldkyc.com/ and our software, namely World KYC. In this policy, “you” or “User” refers to you, as an individual user, and/or as an authorized representative of a Business you represent.
In this policy, “personal information” refers to any data, information, or combination of data and information that is provided by you to us, or through your use of our products or services, including but not limited to the World KYC App (the “Services”), that relates to an identifiable individual acting in its own capacity and/or on behalf of the Business it represents.
Please read this Privacy Policy carefully and ensure that you understand it. Your continued use of the Services is deemed as acceptance of our Privacy Policy.
This Privacy Policy applies only to your use of World KYC Services, including newsletter subscription and any promotions/offers we make available from time to time. It does not extend to any websites that are linked to or from our site (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored, or used by third-party websites you connect to and we advise you to check the privacy policies of any such websites before providing any data to them.
To create a digital identity with World KYC all we need is for you to submit your First name, Last Name, and email address.
For individual users, to get verified you will need to add your personal information such as name, address, photographic and video ID. To enhance the accuracy of your digital identity you may be required to provide additional data, such as date of birth, copy of ID, citizenship information, and country of residence, among others which may include a selfie and/or video verification. Under your instructions and consent, we will share the data to be verified.
For business users, to get verified you will need to add personal information as referred to above as well as information about the business you represent such as business or trade name, registered address, and business’ jurisdiction of incorporation. You will also need to add relevant information about the business controller(s) (including his/her passport or national ID and proof of address), email address, and telephone number(s). You will also be required to submit business documents which include the business’s certificate of Incorporation, Articles of Association/Bylaws, Shareholder(s)’ Register, Director(s)’ Register, Organizational Chart, and Certificate of Incumbency (“business information”),
Now that you are verified, you can use your World KYC ID to register with third-party service providers (“Business”). Different Businesses may require different types of information and you have control over your data during onboarding procedures with those Businesses. We will seek your consent to share the relevant data with the Business so you can access their services. You can edit and review your personal information directly in the World KYC App. If you choose to cancel your account with us, we will delete your information unless we are contractually or legally prevented from doing so and to prevent fraud and money laundering. Your personally identifiable information will not be sold and it will only be shared with third parties when necessary for the provision of the services to you, to prevent fraud or money laundering, and to assist law enforcement in accordance with this Privacy Policy.
We collect the following types of information about you:
Without this information, we may not be able to provide you with our Services (or with all of the features and functionality offered by our products or services) or to respond to queries or requests that you submit to us.
We collect the above information when you provide it to us or when you use or visit our Platform. We may also receive information about you from other sources, including our business partners and service providers who provide essential services to World KYC, such as identity verification services as well as business users.
We do not collect sensitive data. This includes details about your race, ethnic origin, politics, religion, trade union membership, genetics, health, or sexual orientation.
We only use your personal information and business information where the law allows us to. We use your personal information and business information only where:
If you have given us consent to use your personal information and business information for a specific purpose, you have the right to withdraw your consent at any time by contacting us (please refer to the contact information below), but please note this will not affect any use of your information that has already taken place.
We do not share your personal information and business information with any company outside our group for marketing purposes, unless with your express specific consent to do so. For visitors to or users of our Platform who are located in the European Union, we have set out our legal basis for processing your information in the Legal Basis List at the end of this Policy.
We share information with other companies in our group to operate our Platform and to offer and improve our Services.
We share information with third parties that help us operate, provide, support, improve, and market our products and services, for example, third-party service providers who provide identity verification services, website and application development, data storage and backup, infrastructure, customer support, business analytics, and other services.
As part of our customer support service, we are using new and innovative technologies to help us address your inquiries, provide assistance, and ensure a satisfactory customer experience. These customer support tools may involve the use of automated systems, algorithms, or machine learning technologies to analyze and process support interactions. The AI-based services may help us identify common issues, improve response times, and ensure accurate and consistent information is provided to our customers.
To enable us to manage and track your support requests efficiently using these new and innovative technologies, we may need to share certain personal information submitted by you to our customer support team as part of your support request with the relevant third-party IT providers and/or systems. Please note we will not be using these technologies for any decision-making purposes.
Any third-party service providers who have access to your personal information and business information will only be granted such access for the purpose of performing their services and in compliance with applicable laws and regulations. We require these third-party service providers to maintain the confidentiality and security of all personal information and business information that they process on our behalf and to implement and maintain reasonable security measures to protect the confidentiality, integrity, and availability of your personal information and business information.
We take reasonable steps to confirm that all third-party service providers that we engage process personal information and business information in a manner that provides at least the same level of protection as is provided under this policy. Where any third-party provider is unable to satisfy our requirements, we will require them to notify us immediately and we will take reasonable steps to prevent or stop non-compliant processing.
We may share personal information and business information on an aggregated or de-identified basis with third parties for research and analysis, profiling, and similar purposes to help us improve our products and services.
If you use any third-party software in connection with our Services, for example, any third-party software that our Platform integrates with, you might give the third-party software provider access to your account and information. Policies and procedures of third-party software providers are not controlled by us, and this Policy does not cover how your information is collected or used by third-party software providers. We encourage you to review the privacy policies of third-party software providers before you use the third-party software.
Our Platform may contain links to third-party websites over which we have no control. If you follow a link to any of these websites or submit information to them, your information will be governed by their policies. We encourage you to review the privacy policies of third-party websites before you submit information to them.
We may share your information with government and law enforcement officials to comply with applicable laws or regulations, for example when we respond to claims, legal processes, law enforcement, or national security requests.
If we are acquired by a third party as a result of a merger, acquisition, or business transfer, your personal information and business information may be disclosed and/or transferred to a third party in connection with such a transaction. We will notify you if such a transaction takes place and inform you of any choices you may have regarding your information.
We use data hosting service providers based in Canada to host the information we collect. Your account is password-protected to protect the security and integrity of your personal information and business information.
Access to your personal information and business information is restricted to personnel or service providers on a strictly need-to-know basis, who will only process your information on our instructions and who are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected privacy breach and will notify you and any applicable regulator of a breach where we are legally required to do so and our information collection, storage, and processing practices are reviewed regularly.
While we implement safeguards designed to protect your information, please note that no transmission of information on the Internet is completely secure. We cannot guarantee that your information, during transmission through the Internet or while stored on our systems or processed by us, is safe and secure.
We may transfer, process, and store your information outside your country of residence where we or our service providers operate to provide our products and services to you.
Some of the countries in which our companies or service providers are located may not have privacy and data protection laws that are equivalent to those in your country of residence. When we share information with these companies or service providers, we make use of contractual clauses, corporate rules, and other appropriate mechanisms to safeguard the transfer of information.
You have the right to:
Our Platform enables you to update certain information about yourself, for example, you may change your personal information and business information by updating your user profile or changing your user settings in your World KYC account.
You may opt out of receiving marketing materials from us by using the unsubscribe link in our communications or by contacting us. Please note, however, that even if you opt out of receiving marketing materials from us, you will continue to receive notifications or information from us that are necessary for the use of our products or services.
As a security measure, we may need specific information from you to help us confirm your identity when processing your privacy requests or when you exercise your rights.
Any request under this Section will normally be addressed free of charge. However, we may charge a reasonable administration fee if your request is unfounded, repetitive, or excessive.
We will respond to all legitimate requests within one (1) month. Occasionally, it may take us longer than a month if your request is particularly complex or if you have made several requests.
We may amend this policy from time to time by posting the updated policy on our website. By continuing to use our Platform and Services after the changes come into effect, you agree to be bound by the revised policy.
Our products and services are not directed to individuals under 18. We do not knowingly collect personal information and business information from individuals under 18. If we become aware that an individual under 18 has provided us with personal information and business information, we will take steps to delete such information. Contact us if you believe that we have mistakenly or unintentionally collected information from an individual under 18.
Please contact us at https://www.worldkyc.com/en/contact
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LEGAL BASIS LIST
Last updated: 16 January 2024
In accordance with the obligations of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Text with EEA relevance)
World KYC does not own any of the client data stored or processed via the service World KYC App.
World KYC is not responsible for the content of the personal data contained in the client data or other information stored on its servers.
At the discretion of the client or user nor is World KYC responsible for the manner in which the client or user collects, handles disclosure, distributes or otherwise processes such information.
World KYC LLC. 5830 E 2ND ST, STE 7000 #4502, CASPER , WY 82609
We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services.
If you wish to access or amend any other Personal Data we hold about you or to request that we delete any information about you that we have obtained from an Integrated Service, you may contact us.
At your request we will have any reference to you deleted or blocked in our database.
You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on the Service.
Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytic, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so
You may decline to share certain personal data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.
At any time, you may object to the processing of your personal data, on legitimate grounds except if otherwise permitted by applicable law.
Unless you want to use advanced features in applications, we do not require any form of registration, allowing you to use the application without telling us who you are.
However some services do require you to provide us with personal data.
In these situations, if you choose to withhold any personal data request by us, it may not not be possible for you to gain access to certain parts of the application and for us to respond to your query.
We use the information that we collect in a variety of ways in providing the service and operating our business.
Including the following operations:
- Maintain, enhance and provide all features of the service, to provide the services and information that you request,
to respond to comments and questions and to provide support to users of the service we process client data solely in accordance with the directions provided by the applicable client or user improvements.
- We may use a visitor or user email address or other information other than client data to contact that visitor or user for administrative purposes such as customer service,
to address intellectual property infringement, right of privacy violations or defamation issues related to the client data or personal data posted on the service.
Latest update: Jan 10, 2024.